FAQS

My hair is naturally straight and immediately goes flat after styling. How do I create long lasting volume?

To create more volume, GATSBY recommends Air Rise. First spread product into hands, then apply gently with your fingers to the middle and outer portions of your hair in an upward motion towards the tips. Do not over-apply or apply to the roots. Twist hair into bundles on the sides of your head focusing on the tips. Repeat along the neckline and near the front of your face. If hair becomes flat, repeat this action and use a scrunching motion.

My hair is soft and thin, and I can’t create movement or get my hair to stand up. Should I use a little extra wax?

Even when your hair is too soft and thin to create movement, it’s always best to start with a small amount of wax. Applying the wax all at once can immediately make your hair heavy and flat. As needed, apply wax several times and in small amounts. Also, when you apply wax, try to bond it firmly with your hair. For soft and thin hair, it is recommended to finish your look with a little holding spray to prevent the hair from becoming flat.

When applying wax, should my hair be dry or slightly wet?

To create a desired hair style, it’s best to avoid putting wax on wet hair. Instead, you should dry hair while shaping it into your desired look to create the basic form of your style. After the hair is completely dry, you can apply the wax. Depending on texture and length, putting wax on wet hair can cause the outline, form and flow of the hair to change when it dries. Also, if the roots are wet, the volume may be lost. Therefore, it is recommended to use wax after the hair is completely dry.

It’s hard to wash off the wax from my hair. How can I solve this problem?

The main component of wax is oil. If a lot of wax is used, it may be hard to wash it off with regular shampooing.
■Quick solution
1.Before shampooing and while the hair is still dry, apply and comb a conditioner through the hair.
2.Rinse out conditioner with warm water and shampoo hair as usual.
It is easier to wash off using an oiler agent than the wax.

Note: For best results, make sure to rinse all conditioner from hair before shampooing. Using a slightly warmer-than-usual water will soften the solid components of wax and wash them away more easily. Repeat the above procedure if you are still finding trouble removing the wax.

Accidental contact with the eyes

If the product gets in your eye, DO NOT RUB YOUR EYE. Immediately flush it with clear, lukewarm water.
Avoid flushing with excessively strong running water, as this may damage your eye.
If you have a sensation of pain or dust-like particles in your eye, seek prompt medical attention from an eye specialis.

Accidental ingestion

In case of accidental swallowing or if a product accidentally gets into your mouth:
If you accidentally swallow the product, we recommend that you seek medical advice.
If any of the product remains inside your mouth, spit it out. If you have swallowed it, do not induce vomiting. If you remain concerned, consult a physician and bring with you the cosmetic in question.
The following situations are considered highly dangerous. In these cases, get medical attention immediately!

1. If you have swallowed a large amount.
2. If, after swallowing, you are disoriented or feel strange.

Can the GATSBY MOVING RUBBER Series and other cosmetic products be used on children?

Our cosmetic products are designed and certified for adult use.
Regardless of age or sex, a small number of individuals with allergies or sensitive skin may experience skin problems caused by the ingredients contained in the products.
Skin conditions differ from person to person; if you notice any abnormality while using a cosmetic product, please stop using it.

In order to prevent any unnecessary occurrences, please keep out of reach of children.we recommend.

Is GATSBY MOVING RUBBER Series also suitable for women?

Yes. The GATSBY MOVING RUBBER Series can also be used by female consumers.

Could I ever become allergic to the cosmetics I’ve been using up to now?

Even if nothing has happened with the cosmetics you have been using up to now, it is possible that you may experience a sudden allergic reaction. While the vast majority of people will never have such an experience, certain people with a susceptibility to allergies may experience inflammation, skin irritation, or swelling. After repeated contact with a specific area of the skin, substances such as cosmetics and metals can generate antibodies and, over time, cause contact dermatitis. Allergic reactions are rare, but tend to have a sudden onset. After such a reaction, an allergy to the irritant may persist for life. If you ever have any symptoms when using a cosmetic, you should stop using it immediately—even if it is a product intended for sensitive skin. Consult a dermatologist as soon as possible.

When does the GATSBY MOVING RUBBER product expire?

If unopened, the GATSBY MOVING RUBBER Series can be safely kept for three years after its manufacturing date.
If the product has not been properly stored or if it has been opened (even once), it requires attention.
Upon opening the product, ensure there is no cloudiness, separation, discoloration or unusual odors, as these may be indicators the product was not properly stored. If it appears satisfactory, you can continue using it.
Avoid storing the product in areas exposed to direct sunlight, high temperatures, humidity or drastic temperature changes. Keep it away from small children.
Once the product is open, it is recommended to use it to completion as soon as possible.

If you need more information, please visit Customer Support.